Legal provisions of COM(2023)647 - Repeal of Regulation (EU) No 524/2013 and amendment of Regulations (EU) 2017/2394 and (EU) 2018/1724 with regards to the discontinuation of the European ODR Platform - Main contents
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dossier | COM(2023)647 - Repeal of Regulation (EU) No 524/2013 and amendment of Regulations (EU) 2017/2394 and (EU) 2018/1724 with regards to the ... |
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document | COM(2023)647 ![]() |
date | December 19, 2024 |
Contents
Article 1
Article 2
2. The submission of complaints shall be discontinued on [insert date [two months after the date of entry into force of this Regulation/ four months before the repeal of this Regulation].
3. The Commission shall inform users of the platform with open ADR cases of the discontinuance of the platform by [insert date two months after the date of entry into force of this Regulation/four months before the repeal of this Regulation] and offer assistance to retrieve case data accessible to them if they wish to do so.
4. At the latest as of [dd/mm/yy, i.e. six months after the date of entry into force of this Regulation] all information including personal data related to the disputes in the ODR platform shall be deleted.
Article 3 - Amendment to Regulation (EU) 2017/2394
Article 4 - Amendment to Regulation (EU) 2018/1724
‘The list of alternative consumer dispute resolution entities established by the Commission pursuant to Article 20(4) of the Directive 2013/11/EU’ 19 .
Article 5 - Entry into force
This Regulation shall be binding in its entirety and directly applicable in all Member States.